After you master the basics of using Microsoft® Word (creating, editing, and saving documents; navigating through a document; and printing), you’re ready to move on to tackling the more advanced features. These features enable you to create complex and professional documents with a consistent look and feel. They also enable you to automate tedious tasks such as preparing a letter to send to every customer of your organization.

Creating professional-looking documents can help you give your organization a competitive edge. Implementing time-saving features such as document templates and automated mailings helps your organization reduce expenses. Mastering these techniques through this level 2 course will make you a valued employee in your organization.